CV

I work on GOV.UK One Login, which lets people sign in and prove their identity for government services, and GOV.UK Wallet, which keeps documents like the Veteran Card on their phone. I design for the native iOS and Android apps, building consistent patterns that have to work for everyone in the country.

I designed personalised B2B experiences for BBC Monitoring’s global customers. I led the My Feeds redesign from brief to build, running stakeholder workshops, prototyping in Figma and setting up ways of working with an external agency. I also built an internal AI tool that helps journalists research and analyse live news broadcasts.

I worked across web, mobile and TV on how audiences find BBC content and why they come back. I led user research and prototyping for the Path to Fandom OKR and ran a two-day design sprint on short form content. I also delivered a search combobox for News and Sport that lifted click-through on market data searches by 7%.

I designed news products from research to launch, working with journalists, researchers and engineers. I made real-time maps, charts and infographics to tight deadlines, translated into more than 40 languages for World Service. I also built templates and style guides for the team and mentored junior designers.

I led the design of ODI’s financial transparency portal with an external agency, publishing £115m of data across 30 projects in 22 countries. I also mentored junior designers, created templates for the whole organisation and managed design budgets and suppliers.

I designed across print and digital, turning research into infographics for reports and social media. Over time I became the person colleagues came to for design advice, helping non-designers make work that served their audiences.

I joined the National Centre for Social Research as an intern and stayed on as their in-house designer. I started with participant letters, leaflets and questionnaires, then moved on to design systems for reports, presentations and social media. I taught myself HTML and animation along the way.

A summer internship in Birmingham during university. I edited photos, made illustrations and created assets, and got my first look at how a working studio runs.